LORENWICKSYSTEMS
← Website 60-second garage demo Enquire

See the workflow, not a sales deck

One customer message.
One organised enquiry.

See how Lorenwick could handle the first stage of an enquiry for your garage — collecting useful details, keeping the customer moving and handing business decisions back to you.

No login. No real customer data.

Interactive example

Watch the enquiry become useful work.

Simulated example based on Lorenwick’s current enquiry rules. It is not a live customer conversation.

Customer view Demo Garage
Enquiry assistant
Customer

Hi, I’ve got a 2018 VW Golf making a grinding noise when I brake. Can you fit me in tomorrow?

Lorenwick

I can take the details and pass this to the garage to check. What’s the registration, and is the grinding happening every time you brake?

Customer

KP18 XXX. Pretty much every time. Ideally around 10am tomorrow.

Customer

Okay, do you know roughly how much it’ll cost?

Lorenwick

Thanks — I’ve noted 10am tomorrow as your preferred time. Because this involves the brakes, I’ll flag it for the garage to review. They’ll also need to confirm availability and any price before anything is booked.

Ready for the garage

The customer has the next step. The garage has the useful details.

What the garage gets New enquiry
Collecting details
Vehicle
VW Golf (2018)
Registration
Waiting...
Problem
Grinding noise when braking
Requested time
Tomorrow
Status
Gathering information
Human decision Not needed yet

Lorenwick is collecting the details before the garage needs to step in.

·

Fast first responseCustomer is acknowledged while the workshop is busy.

·

Useful details collectedRegistration and context are gathered before handover.

·

No invented answerPrice and availability stay with the business.

Customer messageSee the enquiry arrive naturally.

On a phone, you can also swipe left or right through the four steps.

01

Responds while you’re busy

The routine first stage can happen without somebody stopping the work they’re doing to type the first reply.

02

Collects what you need

The enquiry arrives with useful context rather than a vague first message.

03

Knows when to hand over

Unknown prices, real availability and booking confirmation stay with the business.

← Back to Lorenwick website

Judge it on your own enquiries

Talk to us about your own enquiries.

We set it up around your business rules. You keep control of anything that needs a real decision.

Free trials are not open yet. Where a free trial is offered, the planned terms are:

  • 14-day free trial, capped at 50 genuine customer enquiry sessions.
  • Your trial begins at confirmed go-live and ends after 14 days or 50 genuine sessions, whichever comes first.
  • Setup and internal test messages do not count toward the 50 genuine sessions.
  • No setup fee
  • No card and no automatic paid conversion
  • £99/month only if you actively choose to continue
Enquire about Managed Enquiries